After-sales request

Step 2——End-user And Installer Information Confirmation

Customer Type

InstallerEnd userOthers

Date Of Request

Contact Information

Full Name

Telephone

Country

Province

Address

Installer Company Name

Distributor Company Name

Please ensure that all the information is right so that we can contact you to solve your problems.

Step 3——Product Information Confirmation

Battery Type

Number Of System Batteries

Battery S.N

Product Installation Information Confirmation

Installation Date

Inverter Brand

Purchase Date

Inverter Model

Warranty Period

Number Of Inverter Used In The System

One - click email

Upload proof/ Invoice image upload

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Step 4——Product Fault Information Confirmation

Dear customer, we are pleased to help you to resolve the problem!
Thank you very much for your patience and feedback, we will do our best to improve your use experience！

Main Fault Of Battey System

Detailed Description Of The Fault

If you have an emergency you can choose to call +86 400 666 0655 or send an email to: service@dyness-tech.com

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Note:
1. Each picture is less than 3MB
2. Upload up to 10 pictures
3. Up to 3 videos, each video is less than 100MB.
4. Please upload pictures including system connection, showing cable connection

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Step 3——Product Information Confirmation

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